Return Policy

1. Return Window

Items can be returned within 24-48 hours of delivery if they are found to be defective or significantly different from the description. Some perishable items may be exempt — check the product page for specifics.

2. Condition of Items

Items must be unused and in their original packaging to be eligible for a return. For hygiene-sensitive goods (e.g., fresh produce), returns may be limited.

3. Refund Process

Once a return is verified, a refund or store credit will be issued within 3-5 business days to the original payment method. Shipping costs may not be refundable unless the return is due to our error.

4. How to Start a Return

1. Contact the vendor via the contact details on your order within the return window.
2. Provide your order number and photos if the item is damaged or significantly different.
3. Follow the vendor's instructions for collection or drop-off.

If you have issues with a return, email hi@umojamarkets.com or contact the vendor directly via your order page.